Shipping methods

The Supplier will deliver the selected and ordered products, in the manner chosen by the Buyer or indicated on the website at the time the goods are offered, as confirmed in the email referred to in point 4. Delivery times may vary from day to day same as the order at a maximum of five working days from the confirmation of the same. In the event that the Supplier is unable to ship within that period but, in any case, within a maximum period of 30 days, it will be promptly notified by e-mail to the Buyer. Shipping methods, times and costs are clearly indicated and clearly highlighted on the terredellao.it website. The goods can be returned by the consumer only and exclusively in the case in which it arrives at the same with obvious and relevant defects of conformity (for example broken bottle, etc ...) of this must be immediately given written notification to the seller, with photographic proof to be made at time of delivery of the carrier, requesting replacement of the product and sending the package containing the defective product to Terre del lao srl, C / da San Filippo snc, Santa Domenica Talao (cs), 87020. The goods will be replaced without additional charges for the buyer as soon as possible, after checking the availability of the product (in the absence of availability of the same product it can be replaced by a similar product in terms of quantity and value).